Introduction
KML IT Consulting, Inc DBA KML Computer Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our SMS/text messaging programs.
By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Name
- Company name
- Email address
- Mobile phone number
- Mailing address
- Billing information
- IP address
- Browser and device information
- Information submitted through website forms
- SMS opt-in records and communication preferences
How We Use Your Information
We may use your information to:
- Provide managed IT and technology services
- Respond to inquiries and support requests
- Schedule appointments and service calls
- Send invoices and account notifications
- Improve our website and services
- Send SMS messages for alerts, updates, reminders, and customer support
- Comply with legal and regulatory requirements
SMS/Text Messaging Program
When you provide your mobile phone number and consent to receive text messages from us, you may receive SMS communications regarding:
- Service updates
- Appointment reminders
- Support ticket notifications
- Account notifications
- Business communications related to services you request
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
SMS Consent and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
Any sharing of information with subcontractors, service providers, or vendors is performed solely to support business operations and service delivery and does not include the sale of SMS consent or mobile phone information.
This language is commonly required for A2P campaign approval and helps demonstrate that SMS opt-in data is not used for marketing by third parties.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
While no electronic transmission can be guaranteed to be 100% secure, we take commercially reasonable measures to protect your information.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve user experience
- Measure website performance
You may disable cookies through your browser settings, although certain website features may not function properly.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain account records
- Comply with legal obligations
- Maintain SMS consent and opt-in records for compliance purposes
Third-Party Service Providers
We may use trusted third-party providers to assist with:
- Website hosting
- Payment processing
- Customer support
- Email communications
- SMS messaging services
These providers are authorized to use your information only as necessary to perform services on our behalf.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
Children’s Privacy
Our services are intended for business users and adults. We do not knowingly collect information from children under 13 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
KML Computer Services
4454 Bluffton Park Crescent, Suite 105
Bluffton, SC 29910
Phone: 866-KML-IT99
Email: support@kmlcs.com
If you have any questions regarding this Privacy Policy or our SMS program, please contact us.