Fully Managed IT Services

Comprehensive, scalable IT solutions to keep your business running smoothly, anywhere in the U.S.

Benefits
of Fully Managed IT Service Offerings

Fully managed IT services are crucial for businesses of all sizes because they offer expert support, reduce downtime, and help prevent costly IT issues. Outsourcing IT management gives companies access to advanced technology, enhances security and compliance, and allows for scalable IT solutions—all with predictable costs.

Reduced Downtime and Increased Productivity

Access to a Team of IT Experts

Cost-Efficient IT Management (Fixed Fee, Predictable Cost)

Strategic IT Planning and Future-Proofing

Enhanced Security, Compliance & Data Protection

24/7 Monitoring, Proactive Maintenance & Managed Backups

Scalability to Meet Business Needs

Improved Uptime & Faster Problem Resolution

Key Features
of Fully Managed IT Service Offerings

Fully Managed IT Services provide businesses with comprehensive, end-to-end IT infrastructure management, covering everything from monitoring and maintenance to cybersecurity and disaster recovery. This allows companies to focus on their core operations while ensuring their technology systems run smoothly and securely.

A group of people gather around a desk, focused on a person using a laptop.

IT Support & Helpdesk Services

End-to-end IT management covering workstations, networks, security, and servers, paired with immediate helpdesk support to quickly resolve technical issues and keep your business operations seamless.

Network Design & Optimization

Custom network solutions (switches, VPNs, managed switches) to optimize performance, security, and reliability.

Disaster Recovery & Business Continuity

Comprehensive disaster recovery solutions to protect your data and ensure business continuity in the event of a system failure or breach.

Server Management

Proactive server monitoring, maintenance, and security to ensure peak performance, reliability, and uptime for your critical business systems.

Email & Collaboration Solutions

Secure, scalable email and collaboration tools like Office 365 and Teams to facilitate communication and productivity across your business. 

 

Cloud Solutions

Scalable cloud-based solutions, including Microsoft 365, offer secure storage, collaboration tools, and remote access to business applications.

IT Consulting & Strategic Planning

Expert IT consulting to align technology with business goals, offering long-term strategic planning and IT roadmap development.

Technology Procurement

Assistance with sourcing, evaluating, and purchasing the right technology for your business, ensuring cost efficiency and quality. 

Server Virtualization

Optimize resources by running multiple virtual servers on a single physical machine, reducing hardware costs and increasing scalability.

Vendor Management

End-to-end IT vendor management ensures seamless service coordination and relationship management with third-party providers.

 

Our Approach
A Proven Path to IT Success

Tailored IT Solutions

We start by gaining a deep understanding of your business needs and processes, and creating customized IT solutions that align with your specific goals and requirements.

Seamless Onboarding & Transition Support

Our team manages the entire onboarding process, making sure the transition is smooth and without interruptions to your daily operations.

24/7 Monitoring & Proactive Support

With round-the-clock monitoring, we identify and resolve issues before they impact your business, ensuring optimized performance and minimal downtime.

Scalable Solutions for Growing Businesses

Our IT solutions grow with your business, providing the flexibility to expand seamlessly as your needs evolve.

Helpdesk & On-Site Services

Our team provides both remote helpdesk support for immediate issue resolution and on-site services when hands-on assistance is needed. We ensure your IT challenges are addressed promptly and effectively, minimizing downtime and keeping your operations running smoothly.

Why Choose Us
for Fully Managed IT Services

  • 20+ Years of Proven Success
  • Transparent Pricing & No Hidden Costs
  • Fast, Local Support
  • Customized, Scalable Solutions
  • Certified IT Experts with a Security Focus
  • Long-Term Partnerships & Strategic IT Planning
  • Proactive Problem Prevention
  • No Contracts

Testimonials
Trusted by Businesses Like Yours

KML’s reliability, professionalism, and friendliness are unmatched.

“Reliability, professionalism, and friendliness. KML is forward-thinking and grows with our practice. With tips from knowledgeable technicians and Quarterly Business Reviews, we are able to consult with KML and make future technology decisions.

In our business, we believe in hiring and paying specialists that are experienced in their area of expertise so we can focus on ours – dentistry!

KML is very flexible in how we can contact them. The KML Ticketing System and Help Desk offer quick response times, and the scheduled monthly visits reduce issues significantly.

Just the other day, Mark, KML’s owner, personally resolved a laptop connectivity issue during a critical meeting. His hands-on support made all the difference.

KML’s reliability, professionalism, and friendliness are unmatched. They grow with us and help us make smart technology decisions.”

— Heidi Fingar, We Care Family Dentistry

They’ve been with us from the start, growing with our business and providing a comfort level no one else could.

“We opened a new office and needed guidance on technology infrastructure – wiring, phones, computers, server, and provider selections. KML was our partner through the entire process and did an excellent job.

They’ve been with us from the start, growing with our business and providing a comfort level no one else could. We rely on them to solve IT problems and deliver expertise when needed.

Mike’s scheduled maintenance visits ensure ongoing issues are resolved, and KML is both proactive and reactive.

Not every business has an internal IT team, but with KML, you gain a trusted partner. You can rely on their expertise to handle concerns quickly and get back to business.

Having such long-standing clients speaks volumes about KML’s quality.”

— The Hardenbergh Group

Service Areas

Southern Region | Bluffton, SC Office

We proudly serve businesses in and around:

  • Pooler, GA
  • Beaufort, SC
  • Bluffton, SC
  • Savannah, GA
  • Statesboro, GA
  • Garden City, GA
  • Bryan County, GA
  • Fort Stewart, GA
  • Rincon, GA
  • Jasper County, SC
  • Bluffton, SC
  • Chatham County, GA
  • Hampton County, SC
  • Beaufort County, SC
  • Colleton County, SC
  • Effingham County, GA
  • Hinesville, GA
  • Wilmington Island, GA
  • Hilton Head Island, SC
  • Richmond Hill, GA
  • Charleston, SC
Midwest Region | Novi, MI Office

We provide managed IT services to:

  • Novi, MI
  • Canton, MI
  • Rochester MI
  • Rochester Hills, MI 
  • Southfield, MI
  • Livonia, MI
  • Warren, MI
  • Ann Arbor, MI
  • Farmington, MI
  • Northville, MI
  • Auburn Hills, MI
  • Dexter, MI
  • Chelsea, MI
  • Macomb County, MI
  • Brighton, MI
  • Oakland County, MI
  • St Clair Shores, MI
  • Belleville, MI
  • Farmington Hills, MI
  • Washtenaw County, MI
  • Livingston County, MI
  • Clarkston, MI
Nationwide Service Availability

We provide most of our services, such as monitoring, cybersecurity, and help desk support, virtually, enabling us to assist businesses nationwide. The only service that requires an on-site presence is low-voltage cabling.

Take the Next Step Toward Seamless IT Management

Ready to transform your IT infrastructure and boost productivity? Contact us today for a free consultation or network assessment and see how our fully managed IT services can benefit your business!

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