Co-Managed IT Services

Comprehensive IT services to fill the gaps and strengthen your in-house capabilities.

Benefits
of Co-Managed IT Services

Co-managed IT services enhance your in-house team by filling in skill gaps and supporting peak operational efficiency. We provide the expertise, technology, and proactive support to help your IT team work more effectively.

Reduced Downtime and Increased Productivity

Access to a Team of IT Experts

Cost-Efficient IT Management (Fixed Fee, Predictable Cost)

Strategic IT Planning and Future-Proofing

Enhanced Security, Compliance & Data Protection

24/7 Monitoring, Proactive Maintenance & Managed Backups

Scalability to Meet Business Needs

Improved Uptime & Faster Problem Resolution

Key Features
of Co-Managed IT Service Offerings

Our co-managed IT services provide businesses with essential IT support to enhance their in-house team. Whether you need specialized expertise or supplemental support, we work alongside your team to ensure your IT environment is efficient, secure, and scalable.
A group of people gather around a desk, focused on a person using a laptop.

IT Consulting & Strategic Planning

We help your IT department align technology strategies with your business goals through expert consulting, long-term planning, and roadmap development.

 

Server Management & Virtualization

Proactive monitoring and maintenance to maximize your server performance and uptime, plus virtualization solutions that allow you to consolidate resources and improve scalability.

 

Disaster Recovery & Business Continuity

Comprehensive disaster recovery plans that protect your data and provide business continuity, minimizing disruption in the face of system failures or cybersecurity incidents.

 

Network Design & Optimization

Custom network solutions to optimize your infrastructure’s performance, reliability, and security, including managed switches, VPNs, and high-speed connectivity configurations.

 

Helpdesk Services

Your in-house team has access to a responsive helpdesk for immediate troubleshooting and support, ensuring your employees stay productive without downtime.

 

Technology Procurement

Streamline your IT procurement with our guidance on sourcing, evaluating, and purchasing technology solutions, ensuring cost efficiency and high-quality products.

 

Assistive Services

Let us handle the day-to-day operations, freeing up your IT team to focus on strategic projects and future planning. Save on the costs of full-time hires by outsourcing specialized support for tasks, long-term goals, and temporary or seasonal projects tailored to your needs.

 

Our Approach
A Proven Path to IT Success

Collaborative IT Strategy

We start by understanding your current IT environment and objectives. Together, we develop a tailored strategy that aligns with your business’s unique needs.

Seamless Integration with Your Team

Our co-managed services work seamlessly with your in-house IT team, ensuring a smooth workflow and consistent support.

24/7 Monitoring & Proactive Maintenance

We provide round-the-clock monitoring and proactive maintenance, addressing potential issues before they disrupt your business.

Dedicated Support and Communication

You’ll have a dedicated account manager for personalized guidance and a consistent point of contact, making communication and coordination easy and effective.

Why Choose Us
 for Fully Managed IT Services

  • 20+ Years Supporting IT Departments
  • Transparent Pricing & No Hidden Costs
  • Fast, Local Support
  • Customized, Scalable Solutions
  • Certified IT Experts with a Security Focus
  • Long-Term Partnerships & Strategic IT Planning
  • Proactive Problem Prevention
  • No Contracts

Testimonials
from Past Clients

We have worked with KML for over 5 years and are extremely satisfied.

Their expertise is top-notch – from large-scale network hardware refreshes to smaller one-off projects and troubleshooting help.

The engineers are highly skilled and do a great job working with our sys admin to keep us safe and secure.

I would recommend them 100%.

— Melanie Triska, IT Manager for Oxford Companies

The remote desktop and server support that KML provides has been crucial to maintaining the daily operations of our company, nationwide.

After taking on the lead role for technology services in October 2023, I was able to join our company’s long and healthy relationship with KML Computer Services and their FANTASTIC technology support team.

Their sales team and leadership ensure that we receive quick response times and provide cost-effective, long-term support where we need it most.

I highly recommend giving them the time and opportunity to evaluate the technology needs for your business.

— Xavier Glass, IT Manager for M. Shapiro Real Estate

An invaluable partner in managing and securing our IT infrastructure

KML Computer Services has been an invaluable partner in managing and securing our IT infrastructure at Palmetto Bluff. From low voltage cabling and security cameras to co-managed IT services, vCIO consulting, and Microsoft 365 management, their expertise ensures our operations run smoothly and securely.

Their IntelleBACKUP and Cloud Services provide reliable data protection and business continuity, giving us peace of mind. KML’s team is proactive, responsive, and truly understands our needs, making them an essential part of our technology strategy. We highly recommend their services for any business looking for expert IT support.

— Dave Berry, IT Manager, Palmetto Bluff

Service Areas

Southern Region | Bluffton, SC Office

We proudly serve businesses in and around:

  • Pooler, GA
  • Beaufort, SC
  • Bluffton, SC
  • Savannah, GA
  • Statesboro, GA
  • Garden City, GA
  • Bryan County, GA
  • Fort Stewart, GA
  • Rincon, GA
  • Jasper County, SC
  • Bluffton, SC
  • Chatham County, GA
  • Hampton County, SC
  • Beaufort County, SC
  • Colleton County, SC
  • Effingham County, GA
  • Hinesville, GA
  • Wilmington Island, GA
  • Hilton Head Island, SC
  • Richmond Hill, GA
  • Charleston, SC
Midwest Region | Novi, MI Office

We provide managed IT services to:

  • Novi, MI
  • Canton, MI
  • Rochester MI
  • Rochester Hills, MI 
  • Southfield, MI
  • Livonia, MI
  • Warren, MI
  • Ann Arbor, MI
  • Farmington, MI
  • Northville, MI
  • Auburn Hills, MI
  • Dexter, MI
  • Chelsea, MI
  • Macomb County, MI
  • Brighton, MI
  • Oakland County, MI
  • St Clair Shores, MI
  • Belleville, MI
  • Farmington Hills, MI
  • Washtenaw County, MI
  • Livingston County, MI
  • Clarkston, MI
Nationwide Service Availability

We provide most of our services, such as monitoring, cybersecurity, and help desk support, virtually, enabling us to assist businesses nationwide. The only service that requires an on-site presence is low-voltage cabling.

Take the Next Step Toward Seamless IT Management

Ready to empower your IT department with expert support? Contact us today for a free consultation and learn how our co-managed IT services can enhance your technology and help achieve your business goals.

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